SUPPORT
Help & Support.
Quick answers for DailyMate setup, account access, local data, subscriptions, and support requests.
Need direct help? Email info@dailymate.org with your account email, device type, and a short description of the issue.
1. Getting started
Create an account, verify your email, and add your first account to begin tracking balances, transactions, budgets, goals, warranties, and reminders. DailyMate keeps your financial workspace focused on the device while account and subscription access are handled by our backend services.
2. Account access
If you cannot sign in, check your internet connection and make sure your email verification is complete. For password issues, use the password reset flow in the app. If you believe your account is locked or suspended, contact support.
3. Local data
DailyMate stores your app workspace locally on your device. Deleting local data in the app removes local records from that device but does not automatically delete your backend account. Contact us if you need account-level deletion support.
4. Subscriptions and feature access
Feature access and limits are decided by DailyMate's backend subscription configuration. The app refreshes subscription access after sign-in and can be manually refreshed from your profile screen.
5. Notifications
Notifications depend on your device permissions and in-app preferences. If reminders do not appear, confirm notifications are enabled in both your device settings and DailyMate preferences.
6. Contact support
BuildingDots
Jagadhri, Yamunanagar, Haryana, India
info@dailymate.org
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